1win Withdrawal Methods, Time and Limits in Zambia
Cash out in Zambia using 9 payout options: Mobile Money (MTN Mobile Money, Airtel Money), Bank Transfer, Visa, MasterCard, cryptocurrencies like Bitcoin and Ethereum, and e-wallets such as Skrill and Neteller. The minimum withdrawal is ZMW 50, and the maximum per request can reach ZMW 100,000. This guide covers 1win Zambia withdrawal limits, times, and the first deposit bonus of 500% up to ZMW 4,588.
First Deposit Bonus
500% up to 4,588 ZMW

Withdraw Money from 1win
To withdraw funds, sign in, check your balance, and make sure verification is complete. You need a payment method in your name and accurate details.
Step 1: Sign in and open Cashier
Sign in on the 1win website or app. Go to Cashier and tap Withdraw.
Step 2: Choose your payment method
Select Mobile Money, card, bank transfer, e-wallet, or crypto. Pick the option that matches how you deposited when possible.
Step 3: Enter amount and details
Type the withdrawal amount in ZMW. Confirm your number, card, wallet, or bank details.
Step 4: Confirm and verify
Submit the withdrawal request. Complete 2FA or document checks if prompted.
Step 5: Track your request
Open Transactions to see status. Funds arrive once the review finishes and the method processes within the stated time.
Available 1win Withdrawal Methods
You can withdraw money to local Mobile Money, cards, bank accounts, e-wallets, or crypto. No commission is charged by the platform. The 1win minimum withdrawal is ZMW 50, and typical processing time ranges from minutes to 3 business days, depending on the method.
Payment Method | Min Withdrawal | Max Withdrawal | Withdrawal Time (after approval) | Fees |
---|---|---|---|---|
MTN Mobile Money | ZMW 50 | ZMW 30,000 | 15 min–2 hrs | 0 ZMW |
Airtel Money | ZMW 50 | ZMW 30,000 | 15 min–2 hrs | 0 ZMW |
Bank Transfer (Zambia) | ZMW 200 | ZMW 100,000 | 1–3 business days | 0 ZMW |
Visa | ZMW 100 | ZMW 40,000 | 1–5 business days | 0 ZMW |
MasterCard | ZMW 100 | ZMW 40,000 | 1–5 business days | 0 ZMW |
Skrill | ZMW 100 | ZMW 80,000 | 0–24 hrs | 0 ZMW |
Neteller | ZMW 100 | ZMW 80,000 | 0–24 hrs | 0 ZMW |
Bitcoin (BTC) | ZMW 200 | ZMW 500,000 | 15–60 min | 0 ZMW |
Ethereum (ETH) | ZMW 200 | ZMW 500,000 | 15–60 min | 0 ZMW |
Note: Processing time starts after approval. Your bank, card issuer, or wallet may apply their own fees.
1win Withdrawal Rules and Conditions
These rules keep payouts safe and compliant in Zambia. Read them before sending a withdrawal request.
- Account verification (KYC): Provide a valid ID, a selfie, and proof of address when asked. Verification may be required before the first payout or when totals grow.
- Method ownership and return-to-source: Use accounts in your own name. When possible, withdraw back to the payment method used for deposit.
- Limits and tiers: Minimum per request is ZMW 50. Higher limits may apply after full verification or by method.
- Bonus wagering: The welcome bonus must meet wagering rules first. Early withdrawals can forfeit bonus funds or winnings tied to the bonus.
- Timeframes and business days: Review time is separate from payment processing time. Banks and cards move funds on business days only.

Possible Problems with 1win Withdrawals
Here are common issues that can delay a payout and how to fix them.
- Pending verification: Documents not approved yet. Upload clear ID, selfie, and proof of address in Profile, then resubmit the withdrawal.
- Wrong or incomplete details: A mistyped phone, card, or IBAN stops the transfer. Cancel the pending request if possible and submit new details.
- Exceeded limits: The amount is above your method or account limit. Split the payout or wait for the next day after limits reset.
- Payment system downtime: A bank, card, or wallet may be undergoing maintenance. Choose another option or try again later.
- Bonus not cleared: Wagering is not complete. Finish the required turnover and then request the payout.
- Currency or network mismatch: ZMW to USD or the wrong crypto chain can fail. Select the right currency or blockchain and re-request.

Customer Support
Support is ready to help if a withdrawal needs attention. The 1win support team can guide you through verification, limits, and payment status.
- Live Chat: https://1win.com
- Email Support: [email protected]
- Help Centre: https://1win.com/help
- In‑App Ticket (Android/iOS): https://1win.com/mobile

FAQ
What is the 1win minimum withdrawal in Zambia?
ZMW 50 per request, subject to method rules and verification status.
What is the 1win withdrawal time?
Mobile Money takes minutes to a few hours. E-wallets take up to 24 hours. Cards and banks take 1–5 business days after approval.
Can I withdraw to a different person’s account or phone number?
No. Withdrawals must go to accounts held in your own name.
Why was my card or bank transfer declined?
Details may be wrong, the issuer may block gambling transactions, or limits were reached. Check details or try another method.
Can I cancel a pending withdrawal request?
Yes, if the status is still pending. Go to Transactions, select the request, and tap Cancel.
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